Privacy, in plain English.

I Do Flix is me, Harry Hyom, a wedding videographer based in Eastleigh, Hampshire. This page explains what personal information I collect, why, and what I do with it.

Who's responsible for your information

I am. I Do Flix is run by Harry Hyom as a sole trader, and I'm the data controller for anything you share with me. If you have any questions about your information, email me at harry@idoflix.co.uk.

What I collect

• Enquiries. When you fill in the "Check your date" form, I get your names, email, phone number, wedding date, venue and anything else you tell me. The form is run by Studio Ninja, the booking system I use.
• Bookings. If you book, I keep your contract, invoices, payments and your planning questionnaire (timings, venues, suppliers and the moments that matter to you) in Studio Ninja.
• Your wedding. On the day I film you, your guests and your venue. That footage is used to make your films.

This website itself doesn't use analytics, advertising trackers or marketing cookies.

Why I use it

• To reply to your enquiry and send you a quote.
• To plan, film, edit and deliver your wedding films, and to take payments under our contract.
• To show my work. With your agreement in our contract, I may publish your trailer or highlights film on my YouTube channel, this website and my social media. If you'd rather your film wasn't public, just tell me and I'll take it down or make it unlisted.

Who I share it with

I never sell your information. I only share it with the services I need to run the business:

• Studio Ninja: enquiries, contracts, invoices and questionnaires.
• VidFlow: private delivery of your finished films.
• YouTube (Google): where I publish trailers and highlight films.
• Google Workspace and Microsoft: email.
• Wix: hosting for this website.

YouTube and Google API Services

I use the YouTube API Services to upload my own finished wedding films to my own YouTube channel, I Do Flix. This is done by a private tool that only I use, signed in to my own Google account. It doesn't access, collect or store any information about website visitors, couples or other YouTube users.

By watching my films on YouTube, or in the YouTube players embedded on this site, you're also using YouTube, so YouTube's Terms of Service and the Google Privacy Policy apply. Videos on this site use YouTube's privacy-enhanced mode and only load when you press play.

The only Google account my upload tool connects to is mine. Access can be revoked at any time from the Google security settings page. The tool keeps no copies of any YouTube data apart from a list of the videos it has uploaded.

How long I keep it

• Enquiries that don't turn into a booking: deleted within 12 months.
• Contracts, invoices and payment records: six years, as HMRC requires.
• Raw footage: kept for 12 months after your films are delivered, then deleted.
• Delivered films: stay on VidFlow for 10 years, as in your package.

Your rights

You can ask me for a copy of the information I hold about you, ask me to correct it, delete it or stop using it, or object to how I use it. Email harry@idoflix.co.uk and I'll reply within a month. If you're unhappy with how I've handled your information, you can complain to the Information Commissioner's Office.

Changes

If I change this policy, I'll update this page and the date at the top.

See also: Terms of use.